The team at the Sierra Vista Herald is: ( Pictured left to right) Jay Williams, Rhett Hartgrove, Jimmy Neves, Dean Kinney, Bernie Mendoza, Mike Ziegler, Dennis Marple, and mention to David Olthoff and Micah Gove, who left the Herald press crew during 2013.
Congratulations to the press crew at the Sierra Vista Herald for winning the top quality award for 2013.
My hat goes off for the consistent effort that goes into each and every publication to make sure that there is the highest quality coming out of the facility. On average, the Sierra Vista press facility prints 230 jobs per month. Jobs usually range from 1,000 to 10,000 copies. As far as customer satisfaction, 2013 had no customer complaints about print quality.
When I asked Plant Manager Rhett Hartgrove what processes he has in place to keep the quality a major focus, he wrote in an email, “We have incorporated scheduled preventative maintenance that ensures we have successful runs from when the start button is pushed until we shut down. End of shift reports as well as data entry in Press metrics are vital in ensuring that our scheduled maintenance is completed. We have also found reviewing Office Copy pulls before the run is completed gives us the opportunity to re-pull if the quality is not there.”
Thanks guys for the outstanding quality.
Most Improved Quality in 2013 by a location at Wick Communications